Rembrandt Hotel Bangkok
Rembrandt Hotel Bangkok
Rembrandt Residences Bangkok
Rembrandt Residences Bangkok
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Frequently Asked Questions About Our Bangkok Hotel

Welcome to Rembrandt Hotel Bangkok, your ideal destination for comfort and unforgettable experiences. Conveniently located in the heart of Bangkok’s Sukhumvit area, our hotel offers the perfect blend of luxury and accessibility. To help you learn more about what we offer, here are some frequently asked questions about our hotel:

Facilities

What is the check-in and check-out time?

Our standard check-in begins at 14:00 hrs, and check-out is by 12:00 noon.

Our staff is available 24/7 to assist you. We would appreciate it if you could inform us of your arrival time via enquiry@rembrandthotelbangkok.com to ensure a smooth check-in.

Early check-in and late check-out are available upon request, subject to availability. Additional charges may apply. Please let us know in advance so we can do our best to accommodate your request.

Yes, guests must be at least 18 years old to check in.

Rembrandt Hotel Bangkok is located in Sukhumvit at the Asoke intersection, within walking distance of the Asok BTS station (Skytrain) and Sukhumvit MRT station (subway). Additionally, we also offer a shuttle service to the main road
Map: click here

You can reach us through:

Phone: +66 2 261 7100

Email: enquiry@rembrandthotelbangkok.com

Facebook: https://www.facebook.com/rembrandtbkk/

Instagram: https://www.instagram.com/rembrandtbkk/

WhatsApp: +66 65 950 1097

LINE: @rembrandthotels

We have a Japanese GSA who can also communicate in basic Chinese
There are some ATMs conveniently located just steps from the hotel, making it easy to access cash whenever you need.

Yes, our gym is located on the 24th floor and is open from 06:00 to 22:00 hrs. It is complimentary for all guests.

Yes, we have an outdoor pool located on the 4th floor, open from 08:00 to 22:00 hrs

Yes, we have a sauna available on the 4th floor.

Yes, guests staying in the Residences have full access to all hotel facilities on the hotel side, including the swimming pool, fitness center, and dining outlets.

Rooms & Facilities

All our rooms are equipped with essential amenities for a comfortable stay, including complimentary Wi-Fi, bottled water, air conditioning, a minibar, and bathroom toiletries. Additional conveniences such as an in-room safe, coffee and tea-making facilities, and TV(s) are also provided for your comfort.

Yes, we offer city views, as we are located in the heart of Sukhumvit, Bangkok.

Yes, every room is equipped with an in-room safe for your convenience.

Yes, additional pillows and blankets are available upon request.

Yes, we do. A sewing kit is available upon request, and our front desk team is on standby 24 hours to assist you anytime.
Yes, we do. A razor kit is available upon request, and our front desk team is on standby 24 hours to assist you anytime.
We do not recommend drinking tap water. Two complimentary bottles of drinking water are provided in your room.
Extra bed charge will be 1,000 THB per night (including breakfast).
We are not allowed. Please accept our apology, otherwise a penalty will be 5,000 THB.
Yes, some rooms have smart TVs for Netflix and other streaming services, or you can connect your own devices via our internet to access Netflix and other streaming platforms.
Yes, we have a prayer room located on the 23rd floor. Please contact the front desk or press 0 for access.
Yes, an iron and ironing board are available. Please contact the front desk or dial 0 for assistance.
For safety reasons, the windows in our rooms cannot be opened.
We do have a bidet in the room, available in our Premier Room category.
Yes, our Junior Suites feature a balcony terrace.
We offer Superior Connecting Rooms, featuring either a King-size bed & Twin beds / two King-size beds, subject to room availability.
We are currently enhancing some of our rooms, and the updated design is available in selected room types, such as the Premier Room. The enhancement work is ongoing, and we will continue to introduce more updated rooms progressively.

Reservations & Payment

We accept Visa, MasterCard, American Express, and other major credit cards, as well as cash payments.

Modifications or cancellations can be made based on the booking terms. Please refer to the cancellation policy included in your booking confirmation.

Yes, we offer seasonal promotions and discounts. Please check our www.rembrandthotelbangkok.com/offers for more details.

A deposit of 1,000 THB is required, either in cash or by credit card pre-authorization. It will be returned at check-out, though credit card refunds may take a few days depending on your bank.

We do not offer currency exchange on-site, but there are several exchange counters close to the hotel.

Dining Options

Yes, we have three on-site restaurants, including “Mexicano Restaurante Autentico“, “Lobby Bar” and “Red Pepper”. For more information, please visit our dining page at www.rembrandthotelbangkok.com/dining

It will locate on first floor serving time 06:00 – 10.30 hrs

Breakfast may be included depending on the booking package. Please check the details when making your reservation.

Yes, in-room dining is available 24 hours. To order, please dial 0 from your room phone.

Yes, we offer gluten-free, vegetarian, Halal, and vegan options. Please inform us of any dietary preferences in advance.

Yes, guests can inform our team to arrange specific meals that meet their dietary requirements.
At the Lobby Bar, we offer a Coffee Corner with grab-and-go snacks and beverages.
Yes, you can. Please notify the Front Desk at least 1 day in advance.
Children under 6 years old enjoy breakfast free of charge, while children aged 6–12 receive a 50% discount
We have All-day Dining every day from 11:00 hrs - 22:00 hrs.
Yes, our chefs can prepare Jey (Vegetarian) and Thai cuisine upon request.
We offer a full range of alcoholic beverages, including cocktails, wine, and beer, as well as mocktails for non-alcoholic drinkers.
In-room dining service is available 24 hours a day. Please contact the front desk or dial 0 for assistance.
Open daily from 09:00 hrs – 01:00 hrs.
For the latest food & beverage promotions, please visit: www.rembrandthotelbangkok.com/dining-offers/
Yes, we offer a menu of snacks and finger food to accompany beverages at Lobby Bar, Mexicano Restaurante Autentico.
You can reach us through: Phone: +66 2 261 7100 Email: enquiry@rembrandthotelbangkok.com Facebook: https://www.facebook.com/rembrandtbkk/ Instagram: https://www.instagram.com/rembrandtbkk/ WhatsApp: +66 65 950 1097 LINE: @rembrandthotels
Yes, we do. Please inform our staff so they can recommend suitable menu items.
Yes, we have a kids’ menu available at our restaurants.
Yes, we have. For our latest promotions, please visit: www.rembrandthotelbangkok.com/dining-offers/
We offer our “Saturday Pool Brunch” from 12:00 to 15:30 hrs. Tacos Saturday is available from 17:00 to 22:00 hrs, and Tacos Tuesday DIY from 17:00 to 22:00 hrs. For our latest promotions, please visit: www.rembrandthotelbangkok.com/dining-offers/
We highly recommend our signature dishes at Mexicano Restaurante Auténtico, one of the most popular Mexican restaurants in town. Guest favourites include our Guacamole, Fajitas, Tacos, and Pinchos, complemented by our well-loved Margaritas. For more information, please visit: https://mexicanobkk.com/
Yes, most of our Mexican dishes are available for à la carte take-away orders. For the menu, please visit: mexicanobkk.com/menu/

We offer a Saturday Brunch Buffet every Saturday from 12:00–15:30, featuring a variety of Mexican dishes at Mexicano Restaurant on the 4th floor. For more food and beverage promotions, please visit: https://www.rembrandthotelbangkok.com/dining-offers/

Services & Experiences

Yes, we offer airport shuttle services for an additional fee. For more information: www.rembrandthotelbangkok.com/offer/airport-transfer or contact us at: rsvn@rembrandthotelbangkok.com

Yes, our concierge team can assist with booking tours and local excursions.

Yes, our concierge team is available to help with restaurant reservations, transportation, and recommendations for local attractions.

Yes, we offer babysitting services upon request. Please notify us in advance.

Laundry sent before 10:00 hrs will be returned the same day. Laundry sent after 10:00 hrs will be returned the next day.

The concierge can assist with recommendations for car or motorbike rentals.

Events & Meetings

Our meeting rooms can accommodate from 10 to 800 guests, depending on the setup style (Theatre, Classroom, U-Shape, Banquet, etc.) For more info, contact us at sales@rembrandthotels.com  or fill out the form at www.rembrandthotelbangkok.com/meeting-events.

Sound system, microphones, projector, and screen are provided, along with onsite technical support.

Our meeting packages include either room rental only, a half-day package (1 break and 1 lunch), or a full-day package (2 breaks and 1 lunch), depending on your selection.

Yes, we can arrange the tables according to your needs, such as U-shape, Classroom, Theatre, Banquet style, etc.

We have parking for approximately 250 cars, and stamp validation service is available.
Special arrangements can be made upon request to accommodate specific needs or preferences.
Yes, we offer comprehensive Wedding & Party Packages, supported by an end-to-end event planning team. For more information https://www.rembrandthotelbangkok.com/weddings-engagements/
Yes, our chef team can design a menu that aligns with your budget and preferences.
We have a dedicated Event Coordinator team to assist you from the initial planning phase through to the day of the event.
Yes, we provide catering services for both small and large events upon request.
Yes, we have smaller breakout rooms starting from 12 people. For details, please visit: www.rembrandthotelbangkok.com/event-spaces/
The minimum guest count varies by the venue and the day of the week. Our smaller rooms start with a minimum requirement of 10-15 guests, while the ballroom requires a higher minimum, typically between 100-150 guests.
Our standard booking options are a Half-Day (up to 4 hours) or a Full-Day (up to 8 hours) package. Custom hourly rentals for evening or weekend events can be arranged upon request.
Yes, as a full-service establishment, we can offer special group rates for overnight accommodation in our hotel rooms. We recommend booking a room block in advance, particularly for large conferences or weddings.
Our culinary team is experienced in accommodating all common dietary restrictions, including vegetarian, vegan, gluten-free, dairy-free, and most major food allergies. We can also discuss options for Halal or Kosher requirements.
We offer a wide range of service styles to match your event's formality and flow, including Plated Service (Set Menu), Buffet, Food Stations, Cocktail Reception (Canapés), and Family Style.
Yes, we offer several tiered Beverage and Bar Packages, ranging from standard non-alcoholic service and cash bars to premium open bar options that include fine wines, beers, and spirits.
A non-refundable deposit (usually 25% of the estimated total) is required to secure the date and venue. Our cancellation policy is detailed in the contract and typically involves a sliding scale of fees depending on the proximity to the event date.
Yes, all standard event equipment, including tables, chairs, house linens (white or black), cutlery, and glassware, are included in the venue rental or meeting package cost. Upgraded décor and specialty linens can be arranged for an additional fee.
We recommend booking as soon as your date is firm. For large events like weddings and major corporate functions, popular dates (especially weekends and holidays) can be secured 9–18 months in advance. For smaller meetings, we recommend at least 3–6 months to guarantee availability.
Yes, our premium Wedding Packages typically include a complimentary stay in our luxurious Bridal Suite for the wedding night, along with special amenities and services. For more information, https://www.rembrandthotelbangkok.com/weddings-engagements/

Yes, you are welcome to use your preferred external vendors. We request that all external vendors coordinate their setup and teardown times with our Event Coordinator and provide proof of liability insurance.
For more information,  https://www.rembrandthotelbangkok.com/meeting-events/

Due to safety regulations, open-flame candles are generally not permitted. We are happy to allow battery-operated LED candles or enclosed votives. Please check specific fire code requirements with your Event Coordinator.

Setup times are arranged based on the venue’s schedule. Standard setup is permitted 2–3 hours prior to the event start time. Extended setup times for elaborate décor (e.g., large weddings) can be arranged in advance. 
For more information, https://www.rembrandthotelbangkok.com/meeting-events/

Our off-site catering is comprehensive and includes food preparation, transportation, professional service staff, setup/breakdown, and necessary chafing dishes, serving equipment, and standard tableware. Customized quotes depend on the location and specific service needs. More information, https://rembrandtcateringbkk.com/

Yes, we can accommodate these dietary needs. Guests may inform our team in advance, and we will gladly prepare meals that meet their specific requirements.

There is a Coffee & Canapé corner in the lobby offering Grab & Go snacks and beverages.

Yes, you can. Please notify the Front Desk at least 1 day in advance.

Children under 6 years old enjoy breakfast free of charge, while children aged 6–12 receive a 50% discount

Yes, our chefs can prepare Jey (vegetarian) dishes as well as traditional Thai cuisine.

We offer a selection of cocktails, wine, beer, and Mocktails for non-alcoholic drinkers.

In-room Dining service is available 24 hours a day.

Open daily from 09:00 hrs – 01:00 hrs.

We have Happy Hour daily from 12:00 hrs – 16:00 hrs, featuring special drink prices.

Yes, we offer a menu of snacks and finger foods to accompany beverages at Lobby Bar, Red Papper (1st floor), and Mexicano Restaurante Autentico (4th floor)

Yes, you can make a reservation by calling +66 2 261 7100 / WhatsApp: +66 65 950 1097 / Line: @rembrandthotels

Yes, we offer a range of packages designed to suit every type of event. https://www.rembrandthotelbangkok.com/weddings-engagements/

We offer a wide variety of options, including Western, Thai, Indian, Arabic, Mexican, vegetarian, vegan, and more.

Yes, we can tailor the menu to suit your preferences, dietary requirements, and theme.

Yes, we offer Halal, vegetarian, and vegan dishes for all events.

Yes, we can prepare Take Away or boxed meals for events.

Yes, we provide catering for events on-site or at your location, with menus including Western, Thai, Indian, Arabic, Mexican, vegetarian, vegan, and more.

Yes, we can prepare and serve items according to your event schedule.

Yes, we can customize menus for events to meet guests’ dietary needs.

Yes, we offer a variety of venues suitable for private dinners, birthday celebrations, and cocktail receptions.
Please contact us via chat, or for more information, visit: www.rembrandthotelbangkok.com/meeting-events/

Policies

No, pets are not allowed.

Our hotel is smoke-free. Designated smoking areas are available outside the building, including by the outdoor swimming pool.

Hotel Facilities & Services

Yes, we offer complimentary Wi-Fi in all areas of the hotel, including rooms and public spaces.

Yes, we offer complimentary luggage storage after check-out.

Yes, laundry and dry cleaning services are available for an additional fee.

Yes, wake-up calls can be scheduled through the front desk.

Parking at is free. Please contact our front desk for more information regarding parking availability and fees during your stay.